Introduction

At praxithar, we believe your financial journey deserves respect and protection. This privacy policy explains how we collect, use, and safeguard your personal information when you engage with our financial goal-setting services. We're committed to transparency because trust forms the foundation of every meaningful financial partnership.

This policy applies to all interactions with our services, whether you're exploring our learning programs, using our digital tools, or working directly with our team to develop your financial strategy.

Information We Collect

Information You Provide Directly

When you engage with our services, you might share:

• Contact details including name, email address, phone number, and mailing address
• Financial information relevant to your goal-setting objectives
• Educational background and professional experience when enrolling in programs
• Communication preferences and feedback about our services
• Payment information for program enrollment (processed securely through third-party providers)

Information We Collect Automatically

Our website gathers technical information to improve your experience:

• Browser type, device information, and operating system details
• IP address and general geographic location
• Pages visited, time spent on site, and navigation patterns
• Referral sources and search terms that brought you to our site

How We Use Your Information

Specifically, we use collected information to:

• Provide personalized financial goal-setting guidance and educational content
• Communicate important updates about your learning program progress
• Send relevant educational materials and market insights
• Improve our website functionality and user experience
• Process payments and maintain accurate program enrollment records
• Comply with legal requirements and protect against fraud

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share information in these specific circumstances:

Service Providers

We work with trusted partners who help deliver our services, including payment processors, email service providers, and educational platform hosts. These partners are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by Australian law, court orders, or regulatory requests. This includes compliance with financial services regulations and consumer protection requirements.

Business Transfers

If praxithar undergoes a merger, acquisition, or asset sale, your information may transfer to the new entity, subject to this same privacy policy.

Your Privacy Rights

How to Exercise Your Rights

To exercise any of these rights, simply contact us using the details provided at the end of this policy. We'll respond to your request within 30 days and guide you through the process. Some requests may require identity verification to protect your privacy.

Data Security and Protection

While we implement robust security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address emerging threats and maintain the highest protection standards for your information.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Generally, this means:

• Program enrollment records: 7 years from completion (regulatory requirement)
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics: 26 months maximum
• Financial transaction records: 7 years (tax and audit purposes)
• General account information: 3 years after last activity, unless deletion requested

International Data Transfers

Your information is primarily stored and processed within Australia. When we use international service providers, we ensure appropriate safeguards protect your information, including standard contractual clauses and adequacy decisions recognized under Australian privacy law.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality, but won't prevent access to essential information about our services.

Types of Cookies We Use

• Essential cookies for website functionality and security
• Analytics cookies to understand how visitors use our site
• Preference cookies to remember your settings and choices

Children's Privacy

Our services are designed for adults managing their financial goals. We don't knowingly collect information from individuals under 18 years of age. If we become aware that we've collected such information, we'll delete it promptly.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur in our practices or legal requirements. We'll notify you of material changes through email or prominent website notices, giving you time to review updates before they take effect.

Previous versions of this policy remain available upon request for your reference.

Australian Privacy Law Compliance

This policy complies with the Australian Privacy Principles under the Privacy Act 1988. We're committed to meeting all obligations under Australian privacy law and maintaining the trust you place in us when sharing your personal information.